Staff Positions

Reports to: President of the University
Scope and Purpose:

The Director of IT is expected to rationalize a dynamic portfolio of Information Technology services; continually assessing organizational goals, challenges, needs, skills and operational ability to deliver services and solutions; engage in high-level organizational staff and space plans; prioritize competing projects to optimize delivery and value; represent University IT department internally, on and off campus.

The Director of IT will define and execute a portfolio of differentiating user-centric services and organize resources and skills to guarantee exceptional delivery; work closely with the senior leadership to create an environment that facilitates agility and the adoption of best-in-class educational, research and electronic record technologies and learning environments; support academic and administrative space renovations to ensure classroom technology enhances collaboration, utility and value; provision enabling end-user technologies to support academic and administrative Staff to deliver high-quality services.

Provides leadership and supervision to the university IT staff and all aspects of the Information Technology Unit - security and operations, systems development, network support, database management, and technical project management. Exercises executive and technical leadership experience in planning, developing and maintaining complex information systems or other advanced technologies. Is responsible for advising on matters related to the use of technology in support of the university’s mission and strategic goals. Leads the university efforts in technology planning, policy development, information security and integrity, and budgeting.


Essential Duties and Responsibilities:

Administers IT policies that directly affect IT staff.
  • Oversee development and administer comprehensible and actionable business continuity policy and plan; incident management policies and plans; sustainable technical asset lifecycle management plan.
  • Develops and maintains documented Standard Operating Procedures (SOPs) according to industry best practices for all IT processes and critical IT operations.
  • Implements strategic operating policies and procedures when selecting methods, techniques, and evaluation criteria for obtaining results.
Network Infrastructure.
  • Manage the installation, testing, and maintenance of local and wide area network infrastructure.
  • Manage network and communication services focusing on design, installation, development, and support of the complex and highly secure university network environments.
  • Manage evaluation, installation, and maintenance of all new and upgraded network security infrastructure (e.g. firewalls, scanners, VPNs, web filters, network switches, voice/phone systems, etc.)
Database and application support.
  • Manage database services and mission critical database applications in support of the faculty research and administrative databases.
  • Manage evaluation, installation, maintenance, and new development efforts for the University Enterprise System.
System Security.
  • Manage and coordinate activities related to the security of data maintained on departmental servers.
  • Implement and enforce policies regarding the physical access to computers, computer systems, clinical equipment and data.
  • Manage the security of information system access; establish security protocols, firewall standards, and access standards and criteria.
  • Develop and maintain standards for disaster recovery, emergency planning, and business continuity.
May analyze the needs of functional departments and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems.
  • Involved in developing long-range plans for all communications networks, and business critical software applications.
  • Advises senior management/leadership on matters related to technology and innovation.
  • Elevate customer service, and refresh classroom, lab and clinical technology by aligning university's mission, instructional needs, and student objectives with a portfolio of high-impact classroom services.
  • Manage technical project planning efforts across campus; coordinates with functional departments involved in system requirements, techniques, and controls.
  • Fiduciary responsibilities include preparation of annual budget; ongoing oversight of cost control measures; align spending with strategic priorities.
Establishes and recommends changes to policies which affect the department.
  • Regularly review all IT Policies and Standard Operating Procedures to ensure compliance and appropriate adherence of policy by the entire university.
  • Advises senior management on matters concerning several functional areas, department

Education:
  • Bachelor’s degree in related area and/or equivalent experience/training.

Qualifications:
  • Advanced knowledge of higher education Information Technology issues, technologies, and trends
  • In-depth knowledge of information technology trends, policies and procedures, campus initiatives and climate, and issues in higher education.

Skills:
  • Uses and applies applications Information Technology theories and concepts to manage and provide solutions.
  • Requires an in-depth knowledge of the applications programming development function.
  • Superior judgment and ability to work autonomously, make excellent management, customer service, and business decisions consistent with the mission of Berkeley Optometry.
  • Skilled in managing the internal information systems functions and data communications.
  • Highly developed problem-solving skills to resolve issues using defined parameters and technical expertise.
  • Understands the technology needs of institutions of Higher Education; skilled at negotiating effectively with stakeholders.
  • Knowledge and skills to determine how the systems and technology function should operate most efficiently and how changes to technology systems will affect outcomes, operations, and business objectives.
  • Knowledge relating to the design of security programs across the campus and familiarity with regulatory requirements regarding data/information
  • Excellent verbal and written communication abilities, including the ability to communicate effectively across the organization at multiple levels both verbally and in writing.
  • Able to communicate highly technical information in a clear and concise manner to both technical and non-technical personnel.
  • Proven ability to build on a collaborative leadership style that inspires talent, fosters professional pride, and results in impressive, shared visions and achievements.
  • Ability to listen to others, to synthesize multiple ideas effectively and incorporate diverse points of view.
  • Proven success and extensive experience in technical service and solution design; technical solution administration and support; technical and operational process analysis, engineering, and re-engineering.
  • Project management skills, including balancing time, budget, and scope in the context of constrained resources and high expectations.

How to Apply:  
Interested applicants must submit:

  •  A cover letter 
  • Curriculum vitae 
  • Names and contact details of three personal references.  

In completing your application, please quote position code number in the email subject line:

Director of IT - DIT/IT/08102019

Information should be sent to careers@auk.edu.kw
 

Please Note:

  • The applicant must possess a valid and transferrable residency in Kuwait.
  • Only selected candidates will be contacted.  
Reports to: Director of PR and Marketing
Scope and Purposes:
This position is responsible for developing, coordinating, managing, and maintaining the AUK web site and portal.
Essential Duties and Responsibilities: (not all inclusive)
  • Maintains the website’s stability and system integration with ancillary web service providers and ensures the quality of user experience –uptime, responsiveness, and ease-of-use-within the AUK online community.
  • Responsible for appropriate, timely, and effective delivery of online content through a variety of media.
  • Responsible for assisting in the documentation, development and maintenance of the AUK web site, portal, intranet and related services, as well as assisting in the recommendation and maintenance of web policies, publishing of guidelines, and documentation.
  • Collaborates with staff to integrate new technologies, multimedia assets, database applications, and mobile apps.
  • Trains staff and student assistants to convert, develop, and maintain portal content.
  • Stays current with developments related to web technologies.
  • Additional responsibilities as directed by the supervisor consistent with rank and position.

Qualifications:
  • Bachelor degree in Computer Science or related technical degree preferred.
  • Demonstrated knowledge of current web technologies (HTML5, CSS3, Javascript, XML etc.) required.
  • Demonstrated knowledge of at least one programming language (PHP, Java, ASP etc.) required.

Experience:
  • Minimum of 3 years’ experience in the same field.
  • Knowledge of KENTICO CMS.
  • A working knowledge of popular CMS’s like WordPress, Joomla, Drupal is preferred.
  • Graphic design (Adobe Photoshop, etc.) experience preferred.
  • Knowledge in Banner products preferred.
  • Web server experience preferred.
  • A working knowledge of relational databases preferred.
  • Related professional experience in a higher education setting preferred.

Skills and Attitude:
  • Thinking outside the box, creative and innovative skills are must for such a position.
  • Demonstrated ability to work independently, problem solving and taking initiative.
  • Excellent analytical, organizational, and communication skills.
  • Strong customer-orientation and ability to work collaboratively with faculty, administrators, and students.

How to Apply:  
Interested applicants are encouraged to:

  • Submit a cover letter, and
  • Curriculum vitae 
  • Names and contact details of three personal references.  

In completing your application, please quote position code number in the email subject line:

Web Developer - WD/PR/02102019 

Information should be sent to careers@auk.edu.kw
 

Please Note:

  • The applicant must possess a valid and transferrable residency in Kuwait.
  • Incomplete applications will not be considered.
  • The position will remain open until filled.
  • Only selected candidates will be contacted.  
Reports to: Director-Alumni Affairs and Career Development

Scope and Purpose:

Reporting to the director of Alumni Affairs and Career Development, the coordinator’s responsibilities include the development, implementation, and evaluation of programs and services designed to promote student career development and alumni connectedness.


Essentials Duties and Responsibilities: (not all inclusive)

  • Provide career guidance to students/alums in their career journey.
  • Disseminate information on career development programs, employment and internship opportunities, and career development activities to students, faculty, staff, and employers.
  • Perform resume critiques and employment opportunities for undergraduate students.
  • Maintain and update employment vacancy files and databases.
  • Assist the career coordinator in the implementation of events.
  • Process, maintain, and update applicant files; match applicants to positions.
  • Create and maintain potential employer database for graduate use.
  • Create and maintain career-related posts for students affairs Instagram account.
  • Assist in providing ideas, creating and maintaining assessment plans for the department.
  • Assist in planning surveys and compiling statistics for the department.
  • Verify graduate credentials to potential employers.
  • Assist in the daily operations of the department.
  • Serve on University committees as deemed fit.
  • Perform other duties as assigned.

Qualifications:
  • Bachelor’s degree in fields related to experience below.

Experience:
  • Two years of related experience including various positions in a college career center, college counseling center, alumni relations office,e or a closely related function.
  • Experience in working with college students, in addressing career development choices, personal problems, interpersonal relationships, family and social issues.

Skills and Attitude:
  • Knowledge of student career development theory implementation and evaluation.
  • Ability to effectively guide college students in academic areas.
  • Understanding of evaluation methodologies.
  • Questioning Skills.
  • Relationship Building.
  • Writing Skills.
  • Social Skills.

How to Apply:  
Interested applicants are encouraged to:

  • Submit a cover letter
  • Curriculum vitae 
  • Names and contact details of three personal references.  

In completing your application, please quote position code number in the email subject line:

Coordinator - AACD - C/AACD/18092019 

Information should be sent to careers@auk.edu.kw
 

Please Note:

  • The applicant must possess a valid residency in Kuwait
  • Incomplete applications will not be considered.
  • The position will remain open until filled.
  • Only selected candidates will be contacted.
Reports to: Director of Student Life

Scope and Purpose:

Performs a variety of tasks related to the management of the Student Life Department front office, student clubs, events, student development program, and the ID card program.


Essentials Duties and Responsibilities: (not all inclusive)

  • Offers direct guidance to clubs at AUK, supervises their events, planning, and logistics.
  • Plans towards improving and expanding the general direction of student-related clubs at AUK, either via new proposals, or the upgrade of current clubs.
  • Liaises with and provide support for club members, advisors, officers, and other members of the community as needed.
  • Oversees the University ID card system.
  • Oversees and manages all communication with external constituents regarding events hosted at AUK or programs and activities that require AUK student representatives, participation, or collaboration.
  • Initiates, markets, and promotes projects, activities, and events in addition to supporting department and student activities including event coverage and social media communications.
  • Manages major events and activities such as Awards Night, LEAD at AUK, and any other programs as indicated by the director of Student Life.
  • Tracks own programs and services to monitor quality, assess programs, and improves services as needed.
  • Responsible for the departments’ official email ID – studentlife@auk.edu.kw.
  • Assists in activities and functions related to Student Life specifically, and Student Affairs generally, including but not limited to orientation, Welcome Week, International Week, and graduation.
  • Serves on University committees as deemed fit.
  • Provides advice, appropriate counsel, and support to students as needed.
  • Establishes and maintains effective working relationships with campus and external constituents.
  • Performs other responsibilities and duties as assigned.

Qualifications:
  • Bachelor’s degree is required.

Experience:
  • Minimum 2 years’ experience in student affairs or in an educational setting, or relevant experience.

Skills and Attitude:
  • Excellent oral and written communications and interpersonal skills.
  • Ability to work with diverse constituencies.
  • Ability to coordinate and market programs.
  • Computer skills required.
  • Time management and ability to multi-task effectively.
  • Ability to work flexible hours with a work schedule including some evenings and weekends.

How to Apply:  
Interested applicants are encouraged to:

  • Submit a cover letter
  • Curriculum vitae 
  • Names and contact details of three personal references.  

In completing your application, please quote position code number in the email subject line:

Student Life Coordinator - SLC/SA/18092019 

Information should be sent to careers@auk.edu.kw
 

Please Note:

  • The applicant must possess a valid residency in Kuwait
  • Incomplete applications will not be considered.
  • The position will remain open until filled.
  • Only selected candidates will be contacted.
Reports to: Dean, College of Engineering and Applied Sciences

Scope and Purposes:

Under the supervision of the dean of the College of Engineering and Applied Sciences, the executive assistant to the dean’s office will provide administrative and secretarial support to academic functions and assist in any special project. This position ensures the efficient and effective functioning of the daily operations of the dean’s office and activities of the College of Engineering and Applied Sciences.


Essential Duties and Responsibilities:

  • Provide administrative support such as, but not limited to, initiate/return phone calls, answer inquiries about the dean’s office.
  • Schedule appointments and/or teleconferences and manage the dean’s calendar of activities.
  • Review incoming correspondence and determine appropriate recipients and compose correspondence/memos as requested.
  • Establish, organize, and maintain various files.
  • Serve as communications link and conduct research as requested.
  • Handle facility reservations for all academic activities.
  • Provide logistical support for any academic event in the College.
  • Respond to student inquiries, office hours of supervisors and others (faculty in an academic unit).
  • Supervise student workers for the dean’s office.
  • Assist the dean in all administrative arrangements as required.

Qualifications:
  • Bachelor’s degree required.
  • Minimum five years of progressive and challenging work experience is required, preferably in a university setting.
  • Two years of administrative experience supporting an executive is required.

Skills and Abilities:
  • Ability to maintain confidentiality, and manage confidential records/reports.
  • Excellent spoken and written English and Arabic.
  • Verbal communication skills: able to communicate effectively.
  • Writing skills: able to compose error-free written documents that follow conventional rules of style and form.
  • Telephone skills: use of the telephone as a resource and tool including voice mail, answering, transferring, and managing phone calls effectively.
  • Database management skills: optimally manage database programs.
  • Microsoft applications skills: proficiency on all Microsoft products.
  • Organizational skills: work in a methodical and logical manner to manage priorities, deadlines, and workload to complete tasks and projects in a timely manner in order to meet deadlines.
  • Records management skills: sorting and retrieving data.
  • Ability to manage interruptions throughout the workday.
  • Maintain and encourage a professional and pleasant work environment.
  • Basic research skills if required.
  • Flexibility in working hours as needed.
  • Ability to work independently with little or minimum supervision.

How to Apply:  
Interested applicants are encouraged to submit:

  •  A cover letter 
  • Curriculum vitae 
  • Names and contact details of three personal references.  

In completing your application, please quote position code number in the email subject line:

Executive Assistant - CEAS - EA/CEAS/03092019 

Information should be sent to careers@auk.edu.kw
 

Please Note:

  • The applicant must possess a valid residency in Kuwait.
  • Incomplete applications will not be considered.
  • The position will remain open until filled.
  • Only selected candidates will be contacted.