AUK Learning Support Services Staff Present in BETT Summit, UAE

Director of the Learning Support Services (LSS), Hanouf Aljuhail, and Academic Support Specialist at the Writing Center, Hala Botros at the American University of Kuwait (AUK) presented at the BETT Summit-in partnership with the Department of Education and Knowledge in Abu Dhabi, UAE.

The presentation was titled, Redefining Learning Support Services for Higher Education; Aljuhail and Botros shared their experience in developing and diversifying digital platforms for learning support at AUK. The Writing Center introduced platforms such as TutorTrac, Timestation and Zoom to enable further communication with students off campus, and offer personalized tutoring sessions via video sessions online. Aljuhail and Botros further shared the students' feedback and the progress seen when these digital platforms were implemented within the LSS conventional practices. Since these services are only offered exclusively to AUK students, the response has been positive as it is seen as an additional service that facilitates their learning experience, even after official working hours.

Aljuhail also facilitated a roundtable discussion for the topic of Special Education Needs & Inclusive Education. She was joined by academics from different institutions where they explored the benefits of implementing digital platforms for students with special needs and ways it can assist them in their learning processes.

The Summit was held for the first time in 2016 and brought together the leading decision makers and buyers within the education technology space from across the Middle East and beyond. It is a great networking opportunity that allows the delegates to share in their experiences and learn about the effective implementation of technology in the classroom.  


Hala Botros, Academic Support Specialist at the Writing Center, and Hanouf Aljuhail, Director of Learning Support Services at AUK attending the BETT Summit


Hanouf Aljuhail and Hala Botros during their presentation, Redefining Learning Support Services for Higher Education